Help with setting up a correct cookie banner

Who can help me set up a legally correct cookie banner? You need a solution that handles GDPR and ePrivacy Directive compliance, not just a basic pop-up. This involves managing user consent, blocking scripts before consent, and providing a clear privacy policy. In practice, I see that dedicated consent management platforms are the only reliable way to achieve this. For a straightforward, integrated solution, many businesses use a specialized cookie banner generator to ensure full legal compliance without complex development work.

What are the legal requirements for a cookie banner in the EU?

The EU’s GDPR and ePrivacy Directive set strict rules for cookie banners. You must obtain explicit, informed consent before placing any non-essential cookies. This means the banner cannot have pre-ticked boxes. You must provide clear information about what each cookie does and who processes the data. Users must be able to refuse consent as easily as they can accept it. A simple ‘ok’ button is illegal. You also need to document all consents for proof of compliance.

What is the difference between implied and explicit consent for cookies?

Explicit consent is the only legal standard under GDPR for non-essential cookies. The user must take a clear, affirmative action, like clicking an “I agree” button. Implied consent, where you assume agreement from continued browsing, is not valid. Scrolling or closing the banner does not count as consent. The key difference is action versus inaction. For a compliant setup, you must block all marketing and analytics scripts until that explicit ‘accept’ click is registered.

Do I need a cookie banner if my website doesn’t use cookies?

Yes, you likely still need a banner. The law covers any technology that stores or accesses information on a user’s device. This includes similar technologies like local storage, session storage, and even certain types of pixel trackers. If your site has embedded content from third parties, like a YouTube video or a Facebook like button, those elements often set their own trackers. You are legally responsible for these third-party scripts, so a banner and consent mechanism are still required.

How can I make my cookie banner GDPR compliant?

GDPR compliance for a cookie banner hinges on several non-negotiable elements. You must present a clear choice between ‘accept’ and ‘reject’ with equal prominence. The banner must link to a detailed cookie policy where users can manage their preferences for different cookie categories. Most importantly, your website must technically block all non-essential cookies, scripts, and trackers until the user gives explicit consent. This requires a Consent Management Platform that integrates with your site’s code to enforce these blocks.

What information must be included in a cookie banner?

A compliant banner must immediately inform the user that you use cookies, state the purpose of that data processing, and link to your full cookie or privacy policy. It must mention the ability to consent or decline. Crucially, it cannot hide the reject option behind a second layer; both choices must be upfront. The language must be straightforward, avoiding legal jargon. Phrases like “We use cookies to personalize content and analyze traffic” are clear and direct.

How do I block cookies before consent is given?

Blocking cookies requires a technical solution, not just a visual banner. You need a script that loads before any other marketing or analytics tools. This script should prevent Google Analytics, Facebook Pixel, and other trackers from firing until the user clicks ‘accept’. Manually configuring this is complex and error-prone. The most reliable method is using a dedicated consent tool that automatically detects and controls these scripts, which is a core function of any proper cookie compliance tool.

What is a cookie policy and why do I need one?

A cookie policy is a dedicated page or section that details every cookie and tracker your site uses. It must list them by name, purpose, duration, and whether they are first-party or third-party. This policy is legally required to provide the ‘informed’ part of informed consent. Users must be able to access it directly from your banner to understand what they are agreeing to before they make a choice. It is different from your general privacy policy, though they are often linked.

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Can I use a free cookie banner on my website?

You can, but most free banners only solve the visual part of the problem, not the legal or technical ones. They often lack the robust backend to properly block scripts before consent and reliably record user consent, which is a core GDPR requirement. Free plugins may not receive regular updates to reflect changing laws. For a business, the legal risk of a non-compliant banner far outweighs the cost of a professional solution that guarantees compliance.

How do I record and store user consent for cookies?

You must keep a verifiable record of who consented, when, what they were told at the time, and what they specifically agreed to. This log should include the user’s IP address, the consent statement version, and the specific choices made. This data must be stored securely to demonstrate compliance to regulators. Manual methods are impractical. A professional consent management platform automatically creates this audit trail for you, which is essential for proving you followed the law.

What are the consequences of having a non-compliant cookie banner?

The consequences are severe and financial. Data protection authorities can issue fines of up to 4% of your annual global turnover or €20 million, whichever is higher. Beyond fines, you face reputational damage and loss of customer trust. In some EU countries, consumer protection organizations are actively suing websites with illegal banners. The risk is not theoretical; enforcement is increasing across Europe.

How often should I update my cookie banner?

You should review your banner and underlying consent mechanism whenever you add new tracking tools to your website or when privacy laws change. At a minimum, conduct a full audit every six months. If you change the wording or functionality of your banner, you must re-seek consent from all users, as their previous consent is no longer valid for the new conditions. A static, never-updated banner is a common source of compliance failure.

What is the best placement for a cookie banner?

The banner must be immediately visible to the user upon their first page visit, without them having to scroll. Common and effective placements are as a header at the top of the page or a footer bar that sticks to the bottom of the screen. It should not interfere with page content in a way that forces a user to interact with it to proceed, as this is considered coercive and invalidates consent. The design should be noticeable but not aggressive.

How can I make my cookie banner accessible?

An accessible banner can be navigated using only a keyboard, is readable by screen readers, and has sufficient color contrast. All interactive elements must be properly labeled. The ‘reject’ button must be as easy to find and activate as the ‘accept’ button. Ignoring accessibility excludes users with disabilities and can itself be a legal violation under accessibility directives like the European Accessibility Act.

Do cookie laws apply to websites outside the EU?

Yes, if your website targets or monitors individuals within the EU. It does not matter where your business is physically located. The law applies based on the location of the user. If you have any EU visitors, you must comply with GDPR and ePrivacy rules for those users. Many global companies implement a geo-targeted banner that only appears for visitors from European countries.

What is a Consent Management Platform (CMP)?

A CMP is a software tool that handles the entire consent process for you. It displays the banner, blocks scripts, categorizes cookies, stores user consent records, and provides a central interface for users to change their preferences. It automates the technical and legal heavy lifting. For any business serious about compliance, a CMP is not a luxury; it’s a necessity to manage the complexity of modern web tracking and data law.

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How do I categorize cookies in my banner?

You must group cookies by their function. The standard categories are: Strictly Necessary (essential for the site to function, these do not require consent), Preferences (remembering user settings), Statistics (anonymous analytics), and Marketing (tracking for ads). Your banner must allow users to toggle these categories on or off individually. This granular control is a key requirement for valid consent under guidelines from the European Data Protection Board.

Should I use a ‘cookie wall’ on my website?

A cookie wall that blocks all access to a website unless a user accepts cookies is generally illegal under GDPR. It makes consent not freely given, as the user is forced to agree under duress. The only exception is if you provide a genuine equivalent service that does not require cookies for access, which is rarely practical. For almost all businesses, a cookie wall is a high-risk strategy that will likely lead to regulatory action.

How do I implement a cookie banner on a WordPress site?

While many free plugins exist, they often fail the technical compliance test of blocking scripts. The most robust method is to use a dedicated, updated CMP plugin that integrates directly with your tag manager or scripts. Avoid plugins that only show a banner but don’t manage consent. Configuration involves mapping which scripts correspond to which cookie categories to ensure proper blocking. For a streamlined process, a dedicated WordPress cookie solution handles this integration automatically.

What is the ePrivacy Regulation and how does it affect cookies?

The ePrivacy Regulation is a proposed EU law that will specifically govern electronic communications, including cookies. It is intended to complement and specify the GDPR. While it has been delayed for years, its core principle is clear: it will reinforce the requirement for explicit consent for non-essential tracking and likely introduce stricter rules on browser settings and metadata. Staying GDPR compliant is the best preparation for when ePrivacy is finally adopted.

How do I handle cookie consent for third-party embeds?

You are legally liable for third-party content like Google Maps, Vimeo videos, or social media feeds that place cookies. The safest method is to replace these live embeds with a static image or placeholder that only loads the real embed after the user consents to the ‘Marketing’ or ‘Statistics’ category. Several technical solutions exist for this, often called “click-to-load” or “consent-mode” implementations, which should be a feature of your chosen CMP.

Can my cookie banner use automatic consent via browser settings?

Not yet. The GDPR acknowledges that browser signals could express a user’s consent in the future, but currently, no mainstream browser sends a legally robust signal that meets the standard of being unambiguous, specific, and informed. You cannot rely on a user’s browser ‘Do Not Track’ setting as a legal basis for consent. You must still present your own banner and capture an explicit action.

What is the IAB Europe Transparency & Consent Framework (TCF)?

The TCF is a standardized protocol for communicating user consent between websites, Consent Management Platforms, and online advertising vendors. It allows you to signal a user’s choices to hundreds of ad tech partners at once. If your site monetizes with display ads, participating in the TCF through your CMP is almost essential. However, the TCF itself has faced legal challenges, so using it does not automatically guarantee compliance.

How do I make my cookie banner multilingual?

Your banner must be in the same language as your website’s interface for that user. If your site is available in English, German, and French, your consent messages and policy must also be available in those languages. The consent must be informed, and a user cannot make an informed decision if they don’t understand the request. A professional CMP will offer easy language switching and management for this purpose.

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What is the ‘cookie lifetime’ and why does it matter?

Cookie lifetime is how long a cookie remains on a user’s device. This information must be disclosed in your cookie policy. From a consent perspective, you should not seek perpetual consent for long-lasting cookies. Best practice is to renew consent periodically, for example, once a year. The user’s preferences should be respected for that entire duration, and they must always be able to withdraw consent early, which should immediately delete the non-essential cookies.

How do I get consent for analytics cookies like Google Analytics?

Google Analytics cookies are not strictly necessary and require prior consent. You must block the Google Analytics script from loading until the user explicitly opts into the ‘Statistics’ category in your banner. Simply anonymizing the IP address in your GA settings is not enough to avoid the consent requirement. Google now offers an advanced Consent Mode to help manage this, but it still requires a user’s granular consent to function legally.

What are the common mistakes in cookie banner design?

The most common fatal mistake is a banner with only an ‘accept’ or ‘ok’ button. Others include dark patterns like making the ‘reject’ option harder to see or click, pre-ticked boxes for marketing cookies, and bundling all consents into a single action. Technically, the biggest error is failing to actually block scripts before consent, rendering the banner useless in the eyes of the law.

How does the UK GDPR differ from EU GDPR for cookie banners?

Post-Brexit, the UK GDPR is virtually identical to the EU GDPR in its requirements for cookie consent. The core principles of explicit, informed consent and pre-blocking remain the same. The main difference is the regulating authority, which is the ICO in the UK instead of national DPAs in EU member states. For practical purposes, a banner compliant with EU standards will also be compliant for UK users.

Do I need a cookie banner for my mobile app?

Yes, the same legal principles apply to mobile apps. You must obtain consent before storing or accessing information on the user’s device via cookies or similar technologies, like the device’s advertising ID. The consent mechanism must be presented in-app, with the same level of information and choice as a web banner. The technical implementation is different, but the legal obligations are identical.

How can I check if my cookie banner is working correctly?

Test it manually. Open your website in a private browser window. Before clicking anything, open the browser’s developer tools and check the ‘Application’ tab for cookies and the ‘Network’ tab for tracking script requests. You should see no marketing or analytics cookies or scripts loaded. Then, click ‘accept’ in your banner and refresh the page. The tracking scripts and their corresponding cookies should now appear. If they load before consent, your banner is non-compliant.

What is the role of a Data Protection Officer in cookie compliance?

A Data Protection Officer oversees your organization’s overall data strategy, including cookie usage and consent management. They are responsible for ensuring your banner and related processes are legally sound, conducting periodic compliance audits, and serving as the contact point for data authorities. While not every company is legally required to have a DPO, assigning someone this responsibility is crucial for maintaining ongoing compliance.

About the author:

With over a decade of experience in e-commerce and data privacy law, the author has helped hundreds of online businesses achieve full legal compliance. Their practical, no-nonsense advice is based on direct experience with regulatory audits and implementing robust consent systems for international brands. They focus on solutions that are both legally sound and commercially viable.

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